{"id":9439,"date":"2026-11-02T17:30:08","date_gmt":"2026-11-02T16:30:08","guid":{"rendered":"https:\/\/buildararat.com\/blog\/trozo-fachada-caido-que-hacer\/"},"modified":"2026-11-02T17:30:08","modified_gmt":"2026-11-02T16:30:08","slug":"trozo-fachada-caido-que-hacer","status":"publish","type":"post","link":"https:\/\/buildararat.com\/en\/blog\/trozo-fachada-caido-que-hacer\/","title":{"rendered":"A piece of facade has fallen: what to do in the first hours"},"content":{"rendered":"<p class=\"ba-lead-post wp-block-paragraph\"><strong>Quick answer.<\/strong> The first thing is that nobody walks underneath: move people away and cordon off the area. If anyone is injured or more could fall at any moment, call 112. Then tell the property manager or the president, take photos, report the incident to the community's insurer and ask for the facade to be inspected and anything loose to be removed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Safety first<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Move people away and do not pick up pieces directly below the damaged area.<\/li>\n\n\n<li>Cordon off the pavement with tape, barriers or something clearly visible. If the fall affects the public highway, the local police can help close it.<\/li>\n\n\n<li>Tell the neighbours not to go out onto the affected balconies.<\/li>\n\n\n<li>If anyone is injured, there is immediate danger or material keeps falling, call 112: the fire brigade can step in to remove anything about to fall.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Notify the right people<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The facade is a common element, so its upkeep is the responsibility of the residents' community. Tell the property manager or the president, as they are the ones who must arrange the repair and notify the insurer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Document what happened<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Photos of the fallen pieces, of where they came from and of any damage they caused: cars, awnings, furniture.<\/li>\n\n\n<li>Approximate date and time.<\/li>\n\n\n<li>If the fire brigade or police attended, the date and, if they give it to you, the incident number.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Report the incident to the insurer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many community insurance policies include third-party liability cover. What they cover of the repair itself depends on each policy, so it is best to report it as soon as possible and keep the photos and invoices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Urgent making safe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before the final repair, everything loose around the fallen area has to be removed. With <a href=\"\/en\/servicios\/trabajos-verticales\/\">rope access<\/a> this can be done quickly and without scaffolding: the surface is tapped to find hollow areas, which are removed in a controlled way. See <a href=\"\/en\/servicios\/desprendimientos-fachada\/\">making safe loose facade material<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then the rest of the facade is inspected. If one piece has fallen, there are often more areas in the same condition, especially on cornices and balcony fronts. We explain it in <a href=\"\/en\/blog\/cornisa-con-desprendimientos\/\">cornice with falling pieces<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Final repair<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The repair depends on the cause: concrete with rusted reinforcement, poorly bonded render, water getting in through the top of the cornice\u2026 A good repair treats the cause, not just the hole. For damaged concrete, see <a href=\"\/en\/blog\/mortero-r4-reparacion-hormigon\/\">R4 mortar for concrete repair<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Common mistakes to avoid<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sweeping up the pieces and forgetting about it.<\/li>\n\n\n<li>Filling the hole with mortar without removing loose material around it.<\/li>\n\n\n<li>Delaying the report to the insurer.<\/li>\n\n\n<li>A neighbour trying to remove loose pieces without safety equipment.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Common questions<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Who pays for damage to a car or a pedestrian?<\/summary>\n<p class=\"wp-block-paragraph\">Usually the community, as owner of the facade, through its third-party liability insurance if it has one. Each case depends on the policy and the circumstances.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do we have to wait for the owners' meeting to make it safe?<\/summary>\n<p class=\"wp-block-paragraph\">Not for urgent work. Removing what could fall is a safety measure that the property manager or the president can order. The full repair is normally approved at the owners' meeting.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How long does urgent making safe take?<\/summary>\n<p class=\"wp-block-paragraph\">It depends on the size of the area and the access. A specific area of cornice or balcony can be made safe in a day; if the whole facade is affected, the work is planned in phases.<\/p>\n<\/details>\n\n\n\n<p class=\"bv-related wp-block-paragraph\"><strong>Related services:<\/strong> <a href=\"\/en\/servicios\/desprendimientos-fachada\/\">Repair of falling facade render<\/a> \u00b7 <a href=\"\/en\/servicios\/reparacion-cornisas\/\">Repair of cornices and eaves<\/a> \u00b7 <a href=\"\/en\/servicios\/reparacion-balcones\/\">Balcony repair<\/a><\/p>\n\n\n\n<section class=\"wp-block-group alignfull ba-cta has-global-padding is-layout-constrained wp-container-core-group-is-layout-2eebee45 wp-block-group-is-layout-constrained\">\n\n<h2 class=\"wp-block-heading\">Has something fallen from your facade?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Call us or send us photos and we will tell you how to make the area safe.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-35f06ea7 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/contacto\/\">Get a quote<\/a><\/div>\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:+34642508208\">Call now<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"ba-cta-mail wp-block-paragraph\">Or write to us at <a href=\"mailto:info@buildararat.com\">info@buildararat.com<\/a><\/p>\n\n<\/section>\n\n\n\n<p class=\"ba-note wp-block-paragraph\">This guide is for guidance only and does not replace an inspection of the property or reports by qualified technicians.<\/p>","protected":false},"excerpt":{"rendered":"<p>What to do if a piece of facade, cornice or balcony falls: safety, notifications, insurance and repair.<\/p>","protected":false},"author":1,"featured_media":9201,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-9439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ha ca\u00eddo un trozo de fachada: qu\u00e9 hacer | Build Ararat<\/title>\n<meta name=\"description\" content=\"Pasos a seguir si cae un trozo de fachada, cornisa o balc\u00f3n: seguridad, avisos, fotos, seguro y reparaci\u00f3n. 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